Service Repairs – Cooling

Duncklee, Inc services all makes and models of heating and cooling equipment. Please call our service department in your area (860) 535-2552 (Mystic), (860) 447-8484 (New London), (860) 886-5000 (Norwich), (860) 388-5001 (Old Saybrook), (401) 596-6655 (Westerly, RI) and schedule your service call. Service calls are billed at a time and materials basis with a one hour minimum charge.

After hours emergency service is available for established customers only and billed at time and one half with a two hour minimum charge.

To become an established customer with us, please call back during normal business hours.

Please note if your system is under warranty, after hours emergency service is available but NOT covered under warranty.

Duncklee, Inc. recommends scheduling your spring and fall preventative maintenance service. This service would be performed at a time and material basis unless you have purchased a prepaid preventative maintenance plan.

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Comfort. Quality. Reliability.

Preventative Maintenance Checklist
The old adage is true: an ounce of prevention is worth a pound of cure. That’s why we encourage all owners to perform preventative maintenance. Below you’ll find our Preventative Maintenance Checklist, which is our proven method to keep your system in the pink and your home in constant comfort.

When To Schedule Maintenance:

If your system heats and cools your home:
Perform maintenance in the spring and fall.

Cooling-Only:
Perform maintenance once a year, before the cooling season.

Heating-Only:
Perform maintenance once a year, before the heating season.

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